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UKGC appoints Lived Experience Advisory Panel to advance work in player safety


It also released an update in the delivery of the National Strategy to Reduce Gambling Harms


he UK Gambling Commission (UKGC) announced on Wednesday the appointment of the Lived Experience Advisory Panel to advance work in player safety.

The panel will continue the work of the interim Experts by Experience group, which was formed last year by providing advice, evidence and recommendations to the Commission to inform decision-making and raise standards.

The panel’s first meeting took place this week and consists of people with a wide-range of lived experience of gambling harms, including people affected by someone else’s gambling, with the joint aim of collaborating to make gambling safer.

The Lived Experience Advisory Panel will be working with the Commission to advise on a wide range of policy development initiatives, including providing input to work to inform the Gambling Act Review.

“The establishment of this group is a great step forward for us in our work in making gambling safer and building our understanding of harm and its impacts. As already proven by the input of the Interim Group, the views and perspectives of Lived Experience in our decision making is invaluable and is already having a positive impact in our work in addressing gambling related harm,” said Gambling Commission Chief Executive Neil McArthur. “Lived Experience feedback in our policy work has already led to progress through input to consultations on game design and customer interaction and affordability and strengthened online advertising rules.”

“I welcome today’s announcement of the permanent Lived Experience Advisory Panel, which is a positive step towards better understanding harms caused by gambling. By collaborating with those with lived experience, friends, families and communities we can make faster progress to reduce gambling harms,” said Gambling Commission Chair William Moyes.

“We are pleased that the Gambling Commission has recognised the importance of listening to people who have been harmed by gambling and welcome their real commitment to ensuring that this can happen,” said a spokesperson on behalf of the Lived Experience Advisory Panel. “The creation of this group creates a real opportunity for the voice of those with lived experience to support and influence the work of the Gambling Commission. We are a diverse group of people and bring a wide range skills and personal experience of gambling harm. We take this role seriously and look forward to working together as a group to make progress in tackling gambling harm.”

The Lived Experience Advisory Panel will join the Advisory Board for Safer Gambling and the Digital Advisory Panel as a formal group who advise the regulator.

National Strategy to Reduce Gambling Harms delivery update

The Gambling Commission has also announced its latest update in the delivery of the National Strategy to Reduce Gambling Harms, which provides detailed information on the work delivered by partners over the past year including health bodies, charities, regulators and the gambling industry to reduce gambling harms.  

“The updated actions map, available on our website, offers our partners the opportunity to see the progress achieved so far during the Strategy, as well as current and planned projects. The new, more accessible version of actions map demonstrates our commitment to continuously improving how we engage with stakeholders and to making collaboration as effective as possible,” said Tim Miller, Executive Director. “The past year brought challenges for almost every organization that we work alongside. Despite that, a comprehensive program of work has continued to be delivered to support those experiencing gambling harms. We would encourage those interested in the Strategy to look at the new actions map.”

“I welcome the Gambling Commission’s publication of the new and improved actions map,” said Phil Mackie, Chair of the Scotland Strategy Implementation Group. “This new format will support the Scotland Strategy Implementation Group’s work to collaborate to reduce gambling harms, and identify collective priorities for action.”

The National Strategy to Reduce Gambling Harm’s actions map is now available in an accessible web-friendly format.

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